PO Box 809
Framingham, MA 01701
phone: 617-625-2311
fax: 617-776-3243

Shipping and Return Policy

If there are any questions about your order, or you would like to return any merchandise, please email us at Please do not return any merchandise without authorization.

When sending your email please provide the following information if possible:

  1. Your Name
  2. Order #
  3. Date Ordered
  4. What part of your order seems to have a problem (if books, titles please)
  5. Description of the problem (incorrect item, defective, damaged in shipping, etc.)

We want you to be satisfied.

Convention Memberships:

Convention memberships are not refundable. If you want to transfer your membership to another person, send email to

Privacy Policy

  1. We will use your credit card information only to process your request.
  2. We will use your personal information as needed to fulfill your order or to process your membership request.
  3. We may retain your membership data and use it to send you information related to your membership. We may also share convention membership data with other fannish conventions we support. We will otherwise release personal information only when required by law. We may share contact information among members of the same organization unless you tell us not to.


Shipping Policy